Legal
Privacy policy
VELOTRADE (Pty) Ltd t/a Vyrio is the responsible party for personal information collected through this store, and processes it in line with the Protection of Personal Information Act (POPIA).
What we collect
Your name, email address, delivery address, phone number and order details.
Why we collect it
To fulfil and deliver your order and to provide customer support. Marketing messages are only sent if you have opted in, and you can opt out at any time.
Payments
We arrange payment directly when confirming your WhatsApp order. We do not collect or store card details on this store.
Who we share it with
Only as needed to complete your order: the courier delivering your parcel and the platform hosting this store. We never sell your data.
Your rights
You may request access to the information we hold about you, ask for it to be corrected, or ask for it to be deleted where we are not legally required to keep it. Send requests to shopvyrio@gmail.com.
Contact
WhatsApp +27 71 842 1898 or email shopvyrio@gmail.com. This policy applies to this store and to buyvyrio.com.